About three days ago, the entire Elite Data Hosting team encountered a bad case of food poisoning. All of us (one sales guy, one web developer, two technicians) were admitted to a local hospital emergency room. We regrettably that this had happened and our customer services had suffered from this. We do hope to seek your understanding in this event and do please allow us time to recover from this.
Since our billing is manually managed, if you have made prompt payment and received a suspension notice within the last three days please don't worry. Your account is not suspended. We will take the time today and tomorrow to sort out all tickets.
Again, we deeply apologize for this unforeseen event. Thank you for understanding