burs系统坏了怎么办？

usa

要他们安装按次计算。。。。175/次

你们用巴司的系统坏了怎么再搞？ 如果硬盘挂了，他们换硬盘不也要收取安装系统费用

[ 本帖最后由 usa 于 2010-2-2 15:53 编辑 ]

删除

看了两遍，没看懂。

勤备份，坏了还原。

usa

服务器上 如何去还原？
我说的是系统弄坏了，比如安装了什么软件导致系统崩溃 或者 环境变化  一定要重新安装系统，你难道能远程的重装 还原？

pmalc

没面板么？

usa

朋友装的是win2003

删除

大哥，用那个veportal，里面有OS RELOAD

你发TICKETS能说明白也行。

咯拉无米

burst这么吃香
dz官网很多idc都是burst服务器

usa

可能因为便宜吧~~~

usa

I believe the following information should answer your questions. If you have any more let us know.

A reinstall carries a $25.00 fee unless it is necessitated by hardware failure or a mistake on our part.

We offer the following data recovery options:

Option 1. BurstNET may assist with data recovery for the rate of $65.00 an hour. This is billed in 15 minute increments. BurstNET cannot guarantee full, or even partial, recovery should the server(s) data be corrupted or compromised, but will work to the limit of their abilities to restore data.

Option 2. BurstNET may reinstall on a new hard drive, mount the old primary drive as a slave and allow the customer to retrieve/restore data. After 72 hours the physical drive will be removed from the reinstallation.

Option 3. BurstNET may reinstall on the current primary/new hard drive, all necessary backups have been completed successfully by the customer. The customer will retrieve/restore data without assistance from BurstNET.

Hardware Failure: All operating systems, supported and non-supported, as well as software/configurations installed prior by BurstNET, will be reinstalled at no additional cost to the client, in the case of failed hardware.

Further information regarding BurstNET Managed Services Definition & Backup Policy can be viewed at: http://www.burst.net/policy/managed.shtml



Thank You,
Matt W.
Technical Support
BurstNET Technologies Inc.

cpuer

重装还是要费用，选择第二种比较理想点。