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- Sarah CoppenHello Marc Mironescu. How may I help you?
- Marc Mironescu Hello
- my name is Marc Mironescu, client ID 4970
- I have talked to Mrs. Rebecca Erbe earlier today
- Sarah CoppenGreat, thank you Marc. What can I do for you?
- Marc Mironescu Well, like I was saying, I have talked to Mrs. Rebecca earlier today and told her that the networking speed isn't that great, especially since I was planning on putting about 400 shared hosting accounts on a dedicated server with 32GB Ram, which is more than acceptable. I had asked her for a refund, but I told her that I would try one more time to install CentOS 6 with cPanel and benchmark the networking before I ask her for the refund.
- Unfortunately I am running out of time, and I am very frustrated, because I can't even get KVM to work properly. I loose the connection from time to time, and when it works I get between 0 to 4 Frames per second.
- The mouse cursor barely moves during the install
- I have made it trough all the configurations and when CentOS 6 is finally ready to install I get another error message that the networking broke
- I can send you a screenshot
- Sarah CoppenHave you spoken with our support team regarding the issues you have been experiencing?
- Marc Mironescu yes
- I have installed dedicated servers before
- with 8x8 Inc. and Ubiquity Servers
- I am pretty much at the end of my rope because I really wanted to get this up and running.
- Sarah CoppenI completely understand the frustration. If you would like I would be more than happy to connect you with a representative from our support team who can take a further look for over live chat if you'd like.
- Marc Mironescu Okay. But keep in mind that I had this server running since Sunday, it's Monday evening here on the East Coast, and I couldn't even get CentOS 6 to properly install. I am simply out of time.
- If you want to be present during the chat with Tech Support, then I will explain step by step what I have donne
- Sarah CoppenI would love to let our support team have another opportunity to get this resolved for you. It will be just a moment and I will have you connected with somebody who can help.
- You have been transferred to: David
- Marc Mironescu hello David
- DavidHello Marc. I'm reviewing our most recent ticket and we see you are having KVM issues with your CentOS 6.2 self-install, is that correct?
- Marc Mironescu yes
- I can tell you step by step what I have done. I have installed this configuration before many times, and it's something really basic that should just work.
- Also, if you can please take a look at my KVM screen, please see the error message.
- DavidYou can open a new ticket by emailing [email protected] if you wish.
- Marc Mironescu To be honest I really don't know what to ask for in the ticket because one issue that I am having, which is probably the most annoying, is that I get between 0 to 4 FPS in KVM, so it's very hard for me to use.
- Then the first ISO that I was provided with for CentOS 6 defaulted to a minimal install
- DavidWe can log in the KVM and check if there are any odd speed issues.
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