瓦工双11续费问题

weixiangnan

收了一个DC3   去年9号付的款  今年什么时候出账单呢？
不能提前续费，只能提前充值自动扣费，不过充值最低50刀

hxuf

发工单 让老板给你发个账单

jacksh

我问过了，回复：

Hello,

We do not send out invoices ahead of time. Instead, invoices are sent on Renewal date (after which you have 7 days to make payment).

*** Please keep in mind timezone differences (we operate in Vancouver, our today's date may be different from yours) ***

Please check out the following article on service renewals:
https://bwh88.net/knowledgebase/21/renewal.html

If you are looking to change your billing cycle, please take a look here:
https://bwh88.net/knowledgebase/22/billing-cycle.html

Let us know if you still require assistance.

Note: I am a robot and my reply is based on the information provided in the ticket, as well as diagnostics data I have access to.
If your request was not properly addressed, please reply in this ticket and one of our engineers will take a look.

Thank you.

Martin C
Bandwagon Host / IT7 Networks

citywar

当天发或者提前一天  。不急

Cstudent

瓦工一般是到期当天发邮件给你账单 到期后7天还会再发第二封
或者进控制台 https://bwh88.net/clientarea.php 也能看到待付款账单

weixiangnan

jacksh 发表于 2019-11-8 11:15
我问过了，回复：

Hello,

瓦工的知识库里也是这么说的

chxin

最低随便充吧，19刀都能充啊

weixiangnan

chxin 发表于 2019-11-8 11:47
最低随便充吧，19刀都能充啊

我充的时候提示最低50刀

天朝网络

Renewal status explanation
Unless you cancel the renewal, our system will automatically send a new invoice on the renewal date. If you have funds in the account, they will be used automatically to pay the invoice.

If your account does not have enough credit balance to cover the invoice, we will notify you and you will have 7 days to pay the due invoice. After 7 days of non-payment the service will be suspended.

If Renewal is set to ON, it means that a new invoice for the next period will be issued on renewal date.

If Renewal is set to OFF, it means that the VPS will be terminated (cancelled) automatically on renewal date and no invoices/warnings will be sent out.