Due to the recent hypervisor outage incident, your VPS must be reinstalled before it can be brought back into service. Once reinstalled, you may restore any available backups and resume normal operations. If you have re-installed after seeing this message, you may ignore this notice.
We're reaching out with an important update regarding a recent incident that affected your VPS (Virtual Private Server) in LA, USA.
What We First Observed
Our team was initially alerted when our monitoring systems detected that several virtual machines had lost network connectivity.
We confirmed that multiple host nodes were compromised and that the disks of the affected VMs had been corrupted. Our engineering teams immediately isolated the impacted servers and began a detailed analysis.
We attempted data recovery through multiple methods, including examining raw block devices, reconstructing partition tables, and searching for intact filesystems. Unfortunately, these recovery attempts were unsuccessful.
