标题: 2012-06-11 7AM PST - 800 S Hope facility power issues [打印本页] 作者: tobeychan 时间: 2012-6-12 10:25 标题: 2012-06-11 7AM PST - 800 S Hope facility power issues Dear Clients,
We do not have a full RFO yet but we wanted to inform you of the status as soon as we had something solid. From what we've been told by our vendor the UPS at our second location, 800 S Hope, has failed and due to the way the original owners installed the unit it will require several dozen man hours to repair. During this time we will be on bypass power. Grid power was not the cause of this, the building was running tests which triggered cascade failures in the UPS. We were in the planning stages of upgrading the power infrastructure just as we had upgraded the network infrastructure earlier this year to ASR 9000's and Internap FCP's. The upgrades will now be taking place at an accelerated pace and we will provide more details as they become available. We profusely apologise for the down time and are grateful for your cooperation while we work to bring all servers back online. If your server is still having issues please email [email protected] and we will make sure it
comes back online.